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The Harbour Inn in Southwold, Suffolk

Case study

Property Flood Resilience at the Harbour Inn @ Suffolk

Context

The Harbour Inn in Southwold, Suffolk, is a pub and brewery that experiences regular flooding, particularly during the months of October to February. The property has been flooded multiple times, including in 2013 and 2019, due to its location below sea level. The inn has implemented various flood-resilient measures, such as using water-resistant materials, movable equipment, and effective flood monitoring and preparation strategies. The case study highlights the property manager’s proactive approach to managing flood risk, which has allowed the business to reopen quickly after flood events, making it a valuable example of good flood resilience practices for commercial properties.

 

Contributor

Mary Long-Dhonau - Flood Mary

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What was done

The Harbour Inn in Southwold, Suffolk (pic 9), has implemented a comprehensive flood resilience strategy to manage the regular flooding it experiences due to its low-lying location. The property manager, Nick Attfield, has worked to assess the flood risks and develop a recoverability approach to flood resilience. Due to the location, it was acknowledged that resistance measures were not suitable. The water raises too high (pic 6), and the pressure would do significant damage, so it is better to let flow in and out (Pic 1).

The key elements of the inn’s flood resilience strategy include:

  • The inn has tiled floors that can be washed down. Any tiles that ‘pop out’ are easily re-laid and grouted by a local tradesman.
  • The bar is made of marine ply (pic 7).
  • The tables and seating are made of hardwood and can be hosed down (pic 3).
  • All kitchen equipment is on wheels and can be moved easily (pic 4), and steps in the staircase are removable to make space for these (pic 5). Some are also placed on crates so that in a lower flood, they don’t need moving.
  • The electricity and gas supply are high up and can be easily turned off and back on (pic 8).
  • The toilets are all tiled and can be washed down afterwards (pic 2).
  • They have their own sewage treatment system and are treated as top priority by a local company, who will come and empty it at short notice to prevent it backing up.

 

Type of flooding: Coastal/tidal, Sewer/drainage
PFR process: General management and delivery, Design, Construction, Operation/maintenance
Approach used: Drainage, Recoverability measures
Recoverability PFR measures: Recoverable flooring, Recoverable location of services, Recoverable fixtures and fittings, Recoverable design
Type of property: Commercial
Funding: Private, Insurance
Procurement: Private, Public sector, EA PFR Framework

What was the impact?

The Harbour Inn has implemented a range of measures to enhance its flood resilience, including water-resistant materials, mobile equipment, and effective flood monitoring and response plans.

Nick has worked with the Brewery Insurance company and has managed to retain flood insurance. He agreed to pay a percentage of every flood claim, which incentivises him to do everything possible not to make a claim. He has not made an insurance claim in over six years as a result.

Lessons learnt

Key Outcomes and Lessons from the Harbour Inn Flood Resilience Project:

  • Achieved a high level of flood resilience through a combination of recoverability measures, allowing the business to quickly reopen after flood events.
  • Water-resistant materials and mobile equipment proved effective in minimising damage and facilitating rapid cleaning and restoration.
  • Proactive flood monitoring and response planning were critical in enabling timely action and reducing downtime.
  • Collaborative partnership with insurance provider incentivised the property manager to maintain the flood resilience measures.

 

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Being prepared for potential flooding is an important element of being flood resilient as it leads to approaches to use PFR measures. It’s about understanding your flood risk, now and for the future.